What is your shipping policy?
Free shipping on all orders via standard ground service anywhere in the continental US. Orders ship via FedEx, UPS, or USPS.
Ground Shipping: 1-7 business days, not including processing time. Your package may be delivered on a Saturday if shipped via FedEx Home or USPS.
Expedited Processing: Expedited processing is available at an additional charge. In-stock orders placed by 3pm EST (12pm PST) Monday through Friday will leave our warehouse the same day. Please place your request at email@example.com.
Freight Shipping: Orders for large or heavy items ship via trucking carriers. We offer free shipping on all orders. Freight delivery is typically 2-7 business days (Monday through Friday). Allow extra time for delivery to remote addresses.
Freight Delivery: The freight carrier will contact you to schedule delivery, so please provide your phone number at checkout. A signature is required. The driver will place the package curbside at the end of your driveway. The driver does not provide placement or movement of the item to your sidewalk, porch or inside your home. Please arrange assistance to help move heavy items. Please keep the product packaging; you will need it if you have to return your item.
Once your order leaves our warehouse, we’ll send tracking instructions automatically. Tracking codes take one business day to activate.
We ship our products in tripled-down, super secure packaging. You should absolutely expect your package to arrive safely, but please inspect it upon delivery. If damage has accrued on the way, please let the freight carrier know that you refuse the package. This allows us to file a claim against the damaged item. Please email us within 5 days at firstname.lastname@example.org and we’ll handle the issue immediately.
Shipping to Canada
At this time we do not offer direct shipping to Canada, but we can ship your item(s) to a freight forwarder of your choice. Please email email@example.com or call (877) 659-2858 for more information.
Please email firstname.lastname@example.org or call (877) 659-2858 for questions on international orders and shipping.
We are currently unable to ship to P.O. Boxes and Military APO/FPO addresses.